Shipping Policy
At Doshoply, we are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days after payment is successfully received.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times vary depending on your location:
- United States: 7–15 business days
- Canada: 7–15 business days
- United Kingdom: 7–15 business days
- Australia: 7–15 business days
- Europe: 7–18 business days
- Other International Destinations: 10–20 business days
Please note that these are estimated delivery times and are not guaranteed. Shipping may be delayed due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery location and the shipping method selected.
From time to time, we may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number (where available). Tracking information may take 24–72 hours to become active.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities. These charges are the responsibility of the customer.
Incorrect Shipping Address
Please ensure your shipping address is complete and accurate before placing your order.
Doshoply is not responsible for delays or additional costs caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Shipments
If your package appears to be delayed beyond the estimated delivery time, please contact our customer support team. We will work with the shipping carrier to help locate your order and provide updates whenever possible.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include clear photos of the damaged product and packaging. We will review your request and work toward an appropriate resolution.
Contact Us
If you have any questions about shipping or your order, we're here to help.
Email: contact.doshoply@gmail.com
We aim to respond to all inquiries within 24–48 business hours.
Thank you for shopping with Doshoply!